As an active member of the Credit Services Association (CSA), Phillips & Cohen Associates (UK), Ltd. is committed to providing unbiased and educational information to our clients and the public.

The following links offer access to websites that may provide additional information about our industry and the collection process in various jurisdictions as well as specific circumstances:

Industry Associations / Regulators

Industry Links

Probate Related Resources and Support

The Probate Service
Part of HMCS which issues probate documentation. Forms are available to downloaded from this site. Addresses are provided for local probate registries.

Additional Emotional Support

The Samaritans
T: 116123

Support helpline available 24/7 for anyone in distress, particularly those who are feeling suicidal.

Cruse Bereavement Care

T: 0808 808 1677 Mon-Fri 0930-1700
[email protected]
Provides focused bereavement support through local branches numbers for local branches are available on the website.

Child Bereavement Charity
T: 0800 02 888 40 for the Information & Support Team

Child Death Helpline
T: 0800 282 986
Mon-Fri 1000-1300, Weds only 1300-1600
Every day 1900-2200

Winston Wish
Helpline: 08452 03 04 05

The Compassionate Friends
T: 0345 123 2304
Every day of the year 1000-1600 and 1830-2230

Macmillan CancerLine
T: 0808 808 0000
Textphone: 0808 808 0121
Macmillan Youthline (for ages 12-21): 0808 808 0800
All lines Mon- Fri 0900-2100

Survivors of Bereavement by Suicide
T: 0300 111 5065 Lines are open 0900-2100 every day

T: 0844 477 9400 Mon-Fri 0930-1700
[email protected]
Provides focused bereavement support through local branches numbers for local branches are available on the website.

Practical Advice

Citizens Advice
This site gives information and links to free local Citizens Advice Offices.

Directgov  public services all in one place
Government site listing all UK national and local government services.

The Bereavement Register
T: 0207 089 6403
This allows you to register the name and address of the deceased and help prevent receipt of direct mail.



A non-profit foundation dedicated to the life, work, and legacy of Elisabeth Kübler-Ross. Her research and persistence has taught us to treat the dying with dignity and peace, dying is about living, and she has forever changed the standard in end-of-life care.


Cruse are the UK’s only national dedicated bereavement care charity and offer free specialist website, telephone, email and face-to-face support for families. Their website address is
or call 0844 477 9400.

cruse bereavement care

Samaritans is a confidential emotional support service and is a national charity. Samaritans are available to listen to your problems 24/7, 365 days a year.

Visit or call 116123 90 90 90.

Samaritans Academy logo

Family members are not personally liable for debts incurred by the decedent.